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Oregon's TOOLKIT for Hispanic workforce development
in the hospitality industry.

Arriba y Adelante (Onward and Upward) is a culturally sensitive employee advancement and retention tool for managers, supervisors, and trainers. It goes beyond cultural and language barriers and provides employers the right tools to enhance in-house training programs and cultivate leaders among your Hispanic workers.

The Product

It's an interactive, module-based training product that includes over thirty-five activities (ranging from 5-15 minutes each) covering eight different workplace topics. Here's some of what you get:

  • Trainer Manual complete with a training script, modules, handouts, and other tools to help facilitate the training to your employees, 5 workbooks (additional may be ordered), CD Rom, and more!
  • Demonstration Video You get to see a sample demonstration that includes "how to" plans for incorporating the training in all types and sizes of businesses, introduction of an employer toolkit of educational / social resources, and a video showing activities in use by employees.

End Results

The benefits to using this training product are numerous. It's about building trust and increasing employee-employer communication. It's about discovering and developing leaders among your employees. And it's about bridging cultural differences in the workplace and understanding the values of your employees. Use of this product can lead to:

+ A more productive work team.
+ Increased retention of a consistent workforce, lower turnover rate.
+ Better understanding of employer needs.
+ Motivation of Hispanic employees to progress in a career path into management positions.
+ Immediate results for entire staff.

Questions?

For more information on this item, contact the Oregon Restaurant Education Foundation 866-679-OREF (6733).

 

TOOLKITS Available

call OREF
866-679-OREF (6733) for details

"It isn't an ESL or literacy program, it isn't 'sensitivity training', and it isn't skills training. It is a unique program that fits within every size and type of hospitality business. It contains elements that help each culture, and management and staff understand the other - from both sides"

- Julio Valera,
Arriba y Adelante Master Trainer

 

 

 
The Oregon Restaurant Education Foundation is a non-profit, 501(c)(3) charitable and educational foundation. Donations are fully tax deductible. OREF serves the state's hospitality industry with workforce development programs, training and certification classes, and research projects.
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